VCA Animal Care Center of Sonoma County is a well-established, 24-hour emergency/specialty referral practice in Rohnert Park, California—located in the heart of the wine county in Northern California, about 30 minutes from the scenic Sonoma coast, an hour from metropolitan San Francisco, and 3 hours from Lake Tahoe.
VCA Animal Care Center of Sonoma County is seeking a full-time Hospital Manager to join our multi-specialty, 24-hour emergency and referral practice in Rohnert Park, California.
Company Info: VCA Inc. owns, operates, and manages the largest network of freestanding veterinary hospitals and veterinary clinical reference laboratories in North America, with over 900 hospitals located in the U.S. states and Canada, and more than 55 clinical laboratories. VCA is also a leading supplier of diagnostic imaging equipment to the veterinary industry, as well as operating a franchisor of premier dog daycare facilities.
Job Summary The Hospital Manager performs a wide range of difficult to complex administrative activities related to oversight of personnel and hospital operations. The goal is to provide quality patient care and excellent client service. Responsibilities include team building and support of our associates, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities that serve to support effective business operations.
Skills and Qualifications
Bachelor degree in business, health, veterinary sciences or other related field.
Strong people leadership skill set with experience forging and developing high performing teams.
Minimum of 3 years of experience in operations management in a medical care facility with profit and loss responsibility.
• Person of high moral integrity and capable of building trusting relationships with internal stakeholders.Human Resource prowess.
Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
The ability to make decisions, delegate responsibility and achieve results by empowering other hospital leaders and team members.
Must be able to handle multiple tasks and deal with an environment of changing priorities.
Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.
Direct and develop the veterinary, technical and service teams towards the goal of quality patient care and excellent client service.
Assist in the formulation of objectives and practices to ensure efficient and successful hospital operations.
Oversee the performance review cycle to ensure associates are receiving feedback and have the ability to work towards performance improvement.
Model an owner mentality by demonstrating a willingness to assist all associates in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital.
Positively represent the hospital and VCA in the professional community and to the general public.
Availability to work some weekends or extended hours in order to support the 24/7 nature of the hospital.
Status as a Certified Veterinary Practice Manager or ability and interest to attain it.
As a member of the VCA family, your passion for medicine and compassion for pets and people is matched with our commitment to your professional growth. Among the reasons to consider joining VCA are:
Network of 4,500+ doctors, including more than 600 Specialists.
WOOF University, offering abundant CE for Doctors and Staff.
Robust Clinical Studies program.
Opportunities to give back through strong Shelter partnerships and VCA Charities.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
Physical Demands: Work is generally performed in an office environment. Ability to sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
VCA ACC began as an emergency practice and grew into a well-respected emergency and specialty referral center, moving into our existing 18,000 sq. ft. facility 16 years ago. A former movie multiplex was completely remodeled to accommodate our large specialty practice with 15 exam rooms, 4 surgical suites and plenty of room to grow. Today, we are a team of 21 doctors, 55 technicians (20 of them registered) who pride ourselves on our collaborative approach to patient care representing Internal Medicine, Surgery, Neurology, Cardiology, Dermatology, Dentistry and Rehabilitation. Equipment and technology use includes 1.5T MRI, on-site 16 slice CT, endoscopy and laparoscopy equipment, GE Vivid E95 cardiac ultrasound machine with a 4D TEE probe, Philips touch 6 lead ECG machine, abdominal ultrasound machine, 3 oxygen cages, a fully equipped cardiac catheterization suite including a GE OEC 9800 fluoroscope, ECG telemetry, underwater treadmill, laser therapy, non-invasive surgical scoping equipment, and other state-of-the-art equipment. This equipment is essential, but useless without a good team. We strive for a cohesive and collegial relationship with one another and with our valued referring veterinary partners.
There is a plaque at our hospital that says: “Committed to excellence and exemplary care of pets and their human companions”. That is the central theme and fundamental belief of everyone who works here and permeates everything we do. It is expected that anyone applying for our position live by the same core belief.
As far as the surrounding area, you would be hard pressed to find a more beautiful region of the country. With vast green vineyards, redwoods, regional state parks with beautiful hiking and biking trails Sonoma is an outdoorsman/woman’s dream. It is just a short drive to swim or surf in the ocean, ski in Tahoe, bike or hike in the mountains, or enjoy all the virtues the San Francisco Bay Area offers. The area is world renown for delicious food and wine, fresh air, great weather and beautiful landscape. It really is like no other location!
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