• Performs all duties of a Veterinary Technician.
• Leads and mentors a team of Veterinary Technicians and Assistants while ensuring that policies and protocols are followed at all times.
• Delegates responsibilities to Veterinary Technicians and Assistants to ensure efficient use of scheduled staff at all times.
• Acts as a liaison between front office staff and the medical staff to ensure that questions and concerns are addressed in a timely manner.
• Oversees daily treatments and monitoring of hospitalized patients in accordance with hospital policy.
• Works collaboratively with veterinarians to ensure that all animals are being cared for properly and moving through the system efficiently.
• Works collaboratively with all staff in organizing the medical team to ensure quality patient care and staff productivity, while maintaining a smooth flow of hospital operations.
• Manages client traffic, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment.
• Oversees daily surgery procedures and ensure that all surgery instruments and supplies are efficiently and properly cleaned and sterilized in a timely manner.
• Oversees controlled drug log books and ensure that medical supplies are adequately stocked.
• Assists Hospital Manager with the training of new employees, interns, and volunteers; preparation of department meetings and staff memos; scheduling for Veterinary Technician and Assistant staff.
• Provides regular communication and input to Hospital Manager to keep him/her informed about site situations, staff, intern, and volunteer concerns, continuing or developing employee performance issues, animal needs or issues, maintenance or supply needs, workload concerns etc.

 Skills and Basic Qualifications

• License or Certification as a Veterinary Technician preferred.
• Minimum of 2 years’ experience as a Veterinary Technician.
• Along with a positive attitude and a high degree of energy, qualified candidates will have excellent communication skills, the ability to lead and motivate a team of Veterinary Technicians and Assistants, and work effectively and efficiently in a fast paced environment.
• Must be able to multi-task.
• Ability to effectively handle and control aggressive animals.
• Must be able to handle the physical and emotional aspect of work in a veterinary clinic environment, including the use of euthanasia.
• Models a professional and courteous manner with staff and clients.
• Commitment to ongoing educational development and growth.
• Must have active listening, critical thinking, complex problem solving, time management, judgment and decision making skills.