The Director of Veterinary Services is the lead Veterinarian and is responsible for establishing and maintaining the Maryland SPCA veterinary standards of care. This position oversees the Spay/Neuter Clinic, the Maryland SPCA Wellness Clinic and works closely with the Director of Operations on the development and implementation of shelter animal veterinary care. This position requires a highly-motivated, clinically-skilled and compassionate Veterinarian who wants to both lead and manage a highly-skilled team to improve veterinary program productivity, foster communication among departments and create a positive, motivating work environment.
Essential Duties and Responsibilities:
Work with Staff Veterinarians and Managers to formulate medical protocols and procedures to ensure the best practice standards of care for shelter animals and wellness clinic and spay/neuter patients.
Work directly with Spay/Neuter Clinic Manager and Wellness Clinic Manager to ensure smooth and efficient operation of both programs, in line with our mission.
With an emphasis on disease control, work closely with Director of Operations to ensure successful intake, sheltering, medical care, and adoption of our shelter population.
Work closely with the Director of Operations to determine adoptability of medical patients and to determine appropriate use of resources for outsourcing individual medical cases such as emergency cases, dental cases, specialist consultations (i.e. surgical, cardiac, ophthalmic, dermatologic, neurologic, internal medicine), and specialty procedures (i.e. orthopedic and soft tissue sx, ultrasound, echocardiogram, ocular sx etc.).
Develop and measure program impact and make changes accordingly.
Participate in strategic planning, goal setting and budgeting process.
Evaluate and enhance the veterinary extern program and ensure proper instruction and evaluation.
For veterinary-related topics, be available to act as a spokesperson for the Maryland SPCA, as requested.
Oversee and direct the work of Veterinarians.
Work closely with Managers to oversee daily staffing, management and direction of the Wellness Clinic and Spay/Neuter Clinic.
Manage job performance by utilizing a positive and collaborative approach.
Provide regular performance feedback to the Veterinary team; implement disciplinary action when needed.
In conjunction with Human Resources, recruit and hire staff.
Responsible for managing payroll and time off for direct reports.
Conduct regular staff meetings and participate in management meetings.
Ensure that Veterinarians meet all continuing education requirements.
Ensure proper customer service and client care in the Wellness Clinic and S/N clinic; resolve complaints or conflicts that may arise.
Perform clinical small animal practice on a part-time basis. This may include outpatient appointments, surgery or active case management of shelter animals.
Participate in daily medical rounds; provide veterinary care for shelter animals.
Work as a Veterinarian in the Wellness Clinic on a regular basis; maintain client relationships.
Perform spay/neuter surgeries on an as-needed basis.
Provide back-up veterinary staffing in case of illness or time off.
Monitor and ensure compliance with all laws pertaining to controlled drugs and rabies management.
Maintain high practice standards and excellent clinical skills; attend annual continuing education in clinical practice to improve and develop those skills.
Education and Experience (required):
Doctor of Veterinary Medicine (or equivalent) degree from an accredited college or university.
Maryland licensure in good standing to practice veterinary medicine.
Minimum of five years of clinical practice experience, ideally in a multi-veterinarian small animal practice or animal shelter environment.
Previous management experience.
Shelter medicine experience preferred.
Must be available to work weekends and holidays as needed; must also be available by phone after-hours.
Knowledge, Skills and Abilities:
Must be highly-motivated and dedicated toward the humane care and treatment of all animals.
Must have excellent diagnostic, clinical and surgical skills; must have enthusiasm and desire toward learning new skills and adapting to the ongoing changes that occur in shelter medicine.
Ability to communicate with the public, volunteers, and co-workers in a courteous and professional manner at all times.
Skill in operating or ability to learn to operate the various software programs
Ability to work in fast-paced and sometimes stressful work environment utilizing good time management and multi-tasking skills.
Ability to work effectively in a team-oriented environment.
Must be able to organize and execute policies and procedures as planned while maintaining the ability to be flexible.
The Maryland SPCA is a private, non-profit organization that improves the lives of pets and people in the community. We do this through adoption, spay/neuter and outreach programs. Last year, our adoption program was successful in finding almost 3,000 homeless pets new forever homes and we performed almost 8,000 spay/neuter surgeries. We receive no operating money from the government or from an...y national animal organization. The Maryland SPCA Wellness Clinic offers a full range of veterinary services including wellness, basic sick visits, surgeries and dentistry but also offer a low-income vaccination clinic once weekly. Our goal as part of Maryland SPCA of Baltimore is to provide quality and affordable pet health care to all income levels with a heavy focus on preventative medicine and owner education, thereby decreasing the need to surrender a pet for medical issues or inability to afford care. Maryland SPCA Wellness Clinic is open 7 days a week with some days split between surgery and appointments. We do not offer over-night or emergency care and will refer patients with severe injuries or illness to full-service vet hospitals as we do not provide extensive in-hospital observation and care.